Introduction
RevuApp.co ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS messaging services.
Information We Collect
When you opt in to receive text messages from us, we collect:
- Phone Number: Your mobile phone number to send you text messages.
- Consent Records: Documentation that you opted in to receive messages.
- Interaction Data: Records of messages sent and received, including opt-out requests.
How We Use Your Information
We use the information we collect to:
- Send you text messages related to a recent visit, appointment, purchase, or service interaction
- Request feedback and reviews about that experience
- Respond to your inquiries and provide customer support
- Comply with legal obligations and resolve disputes
SMS Messaging Terms
By opting in to receive text messages from us, you agree to the following:
- Message Type: Review and feedback request messages sent after a recent visit, appointment, purchase, or service interaction.
- Message Frequency: One initial review request and, if you do not respond, up to three reminder messages related to the same visit or service.
- Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.
- Opt-Out: You can opt out at any time by replying STOP to any message.
- Help: Reply HELP to any message for assistance.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We do not sell, share, or provide your mobile phone number or SMS consent information to third parties or affiliates for their marketing or promotional purposes.
We may share your information only in the following limited circumstances:
- Service Providers: With trusted third-party service providers who assist us in delivering our messaging services (such as the SMS delivery platform). These providers are contractually prohibited from using your information for their own marketing purposes.
- Legal Requirements: When required by law, court order, or governmental regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Data Retention
We retain your phone number and consent records for as long as you remain opted in to our messaging program. If you opt out, we will retain a record of your opt-out request to ensure we do not send you further messages.
Your Rights
You have the right to:
- Opt out of receiving messages at any time by replying STOP
- Request information about the data we hold about you
- Request deletion of your personal information
Children's Privacy
Our SMS messaging services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: